Screwcap is a curated accommodation and travel content platform. We do not sell hotel stays, take payments, or process bookings directly through our website. Instead, we provide information and external links to trusted third-party services where bookings may be completed.
As such, Screwcap does not issue refunds under any circumstances.
If you book accommodation through a link provided on Screwcap, the transaction is made directly with the external provider (e.g., hotel website, booking engine, or travel partner). Any questions regarding:
Payment issues
Booking errors
Cancellations
Refund eligibility
must be directed to that provider, as we are not involved in the transaction or payment process.
If you have entered into a paid agreement with Screwcap for listing, advertising, or promotional content (by separate arrangement), refund terms will be outlined in the individual contract or service agreement. We do not offer automatic refunds for completed editorial, listing, or promotional work.
Please contact us directly at [email protected] to discuss any concerns regarding billed services.
We take care to ensure all information on Screwcap is accurate and up to date. However, we cannot guarantee the accuracy of pricing, availability, or property details at the time of booking. Screwcap is not responsible for financial losses or booking discrepancies caused by incorrect or outdated third-party information.
Some links on Screwcap may be affiliate or referral links. If you choose to make a booking via one of these links, we may earn a commission at no extra cost to you. These commissions do not affect your rights with the booking provider or change the refund terms of your chosen platform.
If you have questions about this Refunds Policy or wish to report a problem with a third-party provider featured on Screwcap, please contact us:
Please note that while we cannot intervene in third-party refund requests, we welcome feedback and will consider it when curating or updating our listings.